Workday and Rising logo
  • Log In
  • Log Out
var initESW = function(gslbBaseURL) { embedded_svc.settings.displayHelpButton = true; embedded_svc.settings.language = ''; embedded_svc.settings.defaultMinimizedText = 'Chat Support'; //(Defaults to Chat with an Expert) //embedded_svc.settings.disabledMinimizedText = '...'; //(Defaults to Agent Offline) //embedded_svc.settings.loadingText = ''; //(Defaults to Loading) //embedded_svc.settings.storageDomain = 'rising.workday.com'; // Settings for Chat //embedded_svc.settings.offlineSupportMinimizedText = '...'; //(Defaults to Contact Us) embedded_svc.settings.extraPrechatFormDetails = [{ "label":"First Name", "transcriptFields": ["First_Name__c"], "displayToAgent":true }, { "label":"Last Name", "transcriptFields": ["Last_Name__c"], "displayToAgent":true }, { "label":"Email", "transcriptFields": ["Provided_Email__c"], "displayToAgent":true }, { "label": "Event", "value": "Event name exactly as it appears in the event dropdown", "transcriptFields":["Event__c"], "displayToAgent": true }, { "label": "Origin", "value": "Chat", "displayToAgent": false }]; embedded_svc.settings.extraPrechatInfo = [{ "entityFieldMaps": [{ "doCreate":false, "doFind":false, "fieldName":"LastName", "isExactMatch":true, "label":"Last Name" }, { "doCreate":false, "doFind":false, "fieldName":"FirstName", "isExactMatch":true, "label":"First Name" }, { "doCreate":false, "doFind":false, "fieldName":"Email", "isExactMatch":true, "label":"Email" }], "entityName":"Contact", "saveToTranscript": "" }]; embedded_svc.settings.enabledFeatures = ['LiveAgent']; embedded_svc.settings.entryFeature = 'LiveAgent'; embedded_svc.init( 'https://gpjcallcenter.my.salesforce.com', 'https://gpcc.secure.force.com', gslbBaseURL, '00D3i000000G5WA', 'UK_Workday_Rising_Chat', { baseLiveAgentContentURL: 'https://c.la4-c2-ph2.salesforceliveagent.com/content', deploymentId: '5723i0000004rln', buttonId: '5733i0000004sIS', baseLiveAgentURL: 'https://d.la4-c2-ph2.salesforceliveagent.com/chat', eswLiveAgentDevName: 'UK_Workday_Rising_Chat', isOfflineSupportEnabled: false } ); }; if (!window.embedded_svc) { var s = document.createElement('script'); s.setAttribute('src', 'https://gpjcallcenter.my.salesforce.com/embeddedservice/5.0/esw.min.js'); s.onload = function() { initESW(null); }; document.body.appendChild(s); } else { initESW('https://service.force.com'); }

Privacy

Legal

Contact Us

Logo
  • Check us out on Facebook
  • Check us out on Instagram
  • Check us out on Twitter
  • Check us out on LinkedIn
  • Check us out on YouTube

©   2022   Workday, Inc.